These Terms & Conditions govern your use of the 299bot platform, including all casino games, sports betting services, bonus offers, payment transactions, and account management features available at 299bot.net.
A brief overview of the most important aspects of the 299bot Terms & Conditions. Reading the full document below is still required.
You must be at least 18 years of age to register and use the 299bot platform. By creating an account, you confirm you meet this requirement. 299bot reserves the right to request age verification documentation at any time and to close accounts that cannot be verified.
Each player may hold only one registered account on 299bot. Creating duplicate accounts, whether under different names, mobile numbers, or payment methods, is a material breach of these Terms & Conditions and will result in account closure and potential forfeiture of any balance held.
All promotions offered by 299bot, including daily bonuses, deposit reload offers, free spins, and free bets, are subject to specific wagering requirements, minimum deposit thresholds, eligible game restrictions, and expiry windows. Full bonus terms are published on each promotion's detail page.
You are responsible for maintaining the confidentiality of your 299bot account credentials. 299bot will not be held liable for losses resulting from unauthorised access caused by a player's failure to secure their login information. Enable two-factor authentication and never share your password with any third party.
All financial transactions on 299bot must be conducted using payment methods registered in the player's own name. Third-party deposits and withdrawals are not permitted. Minimum deposit and withdrawal thresholds apply. Withdrawals are typically processed within 24 hours subject to verification requirements.
Fraudulent activity, collusion, use of automated betting software, bonus abuse, money laundering, and any form of cheating are strictly prohibited on 299bot. Detection of any prohibited activity will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 299bot ("the Platform", "we", "us", "our") governing your access to and use of the website located at 299bot.net and all associated services, including but not limited to casino games, live dealer tables, sports betting, arcade games, promotional offers, and payment services.
By accessing the 299bot platform, completing the registration process, depositing funds, or placing any bet or wager, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must not use the 299bot platform.
Important: These Terms apply to all players registered on 299bot regardless of the device, browser, or connection method used to access the platform. Use of the 299bot platform on a mobile device, tablet, or desktop computer is subject to these same Terms.
299bot reserves the right to amend, update, or replace these Terms at any time. Continued use of the platform following notification of any changes constitutes acceptance of the revised Terms. Players are encouraged to review this document periodically to remain informed of their obligations and rights.
These Terms should be read alongside the 299bot Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into this agreement.
To register and maintain an account on 299bot, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:
18+ Requirement: 299bot employs age verification procedures to enforce the minimum age requirement. Providing false date of birth information to circumvent this requirement is a breach of these Terms and may constitute fraud. Any winnings generated by an underage player will be voided and forfeited.
299bot reserves the right to request documentary proof of identity, age, address, and payment method ownership at any point during the account lifecycle. Failure to provide satisfactory documentation within a reasonable timeframe may result in account restriction, suspension, or closure.
Each individual may register only one account on the 299bot platform. Attempts to register multiple accounts — including but not limited to using different names, mobile numbers, email addresses, or payment methods — will be treated as a material breach of these Terms, resulting in closure of all associated accounts and forfeiture of any balances held therein.
You are solely responsible for maintaining the security and confidentiality of your 299bot account credentials, including your username and password. You must not disclose your login details to any third party under any circumstances. 299bot will never ask you for your password via email, live chat, or any other communication channel.
You must notify 299bot support immediately if you suspect that your account has been accessed by an unauthorised person. 299bot will not be liable for any financial losses resulting from unauthorised account access where such access was caused or facilitated by the player's own failure to secure their credentials.
Account Security Tip: Use a unique, strong password for your 299bot account. Do not use the same password as your bKash, Nagad, or other financial accounts. Enable any available two-factor authentication options for maximum protection.
Players are responsible for ensuring that all personal details held on their 299bot account remain accurate and up to date. Changes to name, address, mobile number, or email address must be communicated to the support team promptly. 299bot may request documentation to verify any requested changes to account details.
299bot reserves the right to close, suspend, or restrict any account where there is reasonable suspicion of fraudulent activity, breach of these Terms, or where required to do so for regulatory or compliance purposes. Where an account is closed by 299bot due to a breach of these Terms, any funds held in the account may be forfeited.
299bot accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Additional payment methods may be made available from time to time and will be displayed in the cashier section of your account.
All deposits must be made from a payment account or instrument that is registered in your own name. 299bot does not accept deposits from third-party accounts. Any deposit identified as originating from a third-party source will be returned to the sender and the depositing player's account may be suspended pending investigation.
Currency: All transactions on the 299bot platform are conducted in Bangladeshi Taka (BDT). Amounts are displayed using the ৳ symbol. 299bot does not currently support multi-currency accounts.
299bot reserves the right to reverse any deposit and return funds to the original payment source where the deposit is identified as fraudulent, made from an unverified source, or made in violation of these Terms. Players are advised to retain transaction records provided by their payment provider as these may be requested during any dispute resolution process.
Players may request withdrawal of available funds from their 299bot account at any time, subject to the conditions set out in this section and subject to the completion of any applicable wagering requirements attached to bonus funds.
299bot may require identity verification, address verification, or payment method ownership verification before processing a withdrawal, particularly for first-time withdrawals or withdrawals exceeding certain thresholds. Players who have not yet completed the Know Your Customer (KYC) process may experience delays.
Bonus Funds: Bonus funds and winnings generated from bonus funds are subject to wagering requirements before they become eligible for withdrawal. The specific wagering requirement applicable to any bonus is stated on the relevant promotion page. Real money funds deposited without an active bonus are not subject to wagering requirements.
Where a withdrawal request is made that 299bot reasonably suspects is connected to fraudulent activity, money laundering, or any other breach of these Terms, 299bot reserves the right to delay processing the withdrawal pending investigation and to involve relevant law enforcement authorities where appropriate.
299bot offers a range of promotional incentives to registered players, including but not limited to daily deposit bonuses, reload bonuses, free spins, free bets, cashback offers, and tournament prizes. All such promotions are subject to specific terms that supplement these general Terms & Conditions.
General conditions applicable to all 299bot promotions include:
Bonus Abuse: 299bot employs automated and manual monitoring to detect patterns consistent with bonus abuse. This includes but is not limited to placing bets of opposing outcomes to guarantee a profit from bonus funds, systematic low-risk wagering designed solely to fulfil requirements without normal gaming risk, and coordinated activity across multiple accounts. Detection of bonus abuse will result in voiding of the relevant bonus and associated winnings.
299bot reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Where a promotion is withdrawn after a player has already opted in, any bonus funds already credited will be honoured subject to the existing terms of that promotion.
The following general rules apply to all sports betting activity on the 299bot platform. Sport-specific rules and market-specific rules are published within the relevant section of the sportsbook and constitute part of these Terms.
Cricket Markets: 299bot offers extensive cricket betting markets covering BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers internationals. Specific cricket betting rules, including rules for Duckworth-Lewis-Stern (DLS) method outcomes, rain interruptions, and super overs, are published in the Cricket Betting Rules section of the sportsbook.
Players are responsible for ensuring their own compliance with all applicable laws regarding sports betting in their jurisdiction before placing any bet. 299bot does not accept responsibility for any regulatory consequences arising from a player's use of the sportsbook in a jurisdiction where such activity is prohibited.
All casino games, live dealer tables, and arcade titles available on the 299bot platform are provided by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own specific rules, which are accessible within the game interface.
In the event of a technical malfunction that affects the integrity of a game round — including software errors, display errors, or server failures — 299bot reserves the right to void the affected game round and return all stakes placed in that round to the players involved. No additional compensation will be payable in such circumstances.
The following activities are strictly prohibited on the 299bot platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of any funds held in the account, and may result in legal action or reporting to law enforcement authorities.
299bot is committed to promoting safe and responsible gambling practices among all players. The platform provides a range of responsible gaming tools that players may access at any time from their account settings panel without needing to contact support.
If you are concerned about your gambling behaviour or that of someone you know, please visit our dedicated Responsible Gaming page for detailed guidance and support resources. You may also contact our support team at any time via live chat on the platform. 299bot encourages all players to gamble only for entertainment and never to gamble with funds they cannot afford to lose. 18+ only.
299bot collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on 299bot, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by 299bot — including name, date of birth, address, contact details, payment information, and gaming activity records — is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and improving the platform's services. 299bot does not sell personal data to unaffiliated third parties for commercial marketing purposes.
Data Retention: 299bot retains player account records for a minimum period as required by applicable compliance obligations. Account data may be retained for up to seven years following account closure for audit and regulatory purposes, even where a player has requested deletion of their data.
To the fullest extent permitted by applicable law, 299bot's aggregate liability to any player in respect of any claim arising from use of the platform shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the date on which the claim arose.
299bot shall not be liable for:
The 299bot platform and all content, games, and services provided through it are offered on an "as is" and "as available" basis without warranty of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, or non-infringement.
299bot reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 299bot will make reasonable efforts to notify registered players via the email address associated with their account or via a notice displayed on the platform prior to the changes taking effect.
Where you continue to use the 299bot platform after the effective date of any revised Terms, you will be deemed to have accepted the revised Terms in full. If you do not agree with any revised Terms, you must close your account and cease use of the platform before the revised Terms take effect. Your account balance at the time of closure will be made available for withdrawal subject to standard verification procedures.
Version History: The current version of these Terms & Conditions is Version 3.1, last updated in January 2026. Previous versions of the Terms are archived and available on request by contacting the 299bot support team.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. In the event of any dispute between a player and 299bot arising from use of the platform, the parties agree to attempt resolution through good faith negotiation in the first instance.
Players wishing to raise a formal complaint should contact the 299bot support team in the first instance, providing full details of the complaint and any relevant supporting documentation. 299bot commits to acknowledging all formal complaints within 48 hours and to providing a substantive response within 10 business days.
Where a dispute cannot be resolved through the internal complaints process, the player may seek resolution through alternative dispute resolution mechanisms available in their jurisdiction. Nothing in these Terms limits any statutory rights you may have as a consumer under applicable law.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the 299bot platform generally, please contact our support team through the following channels. All contact details are provided as plain text only and are not clickable links.
Support is available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6). Response times via email may be up to 24 hours during peak periods. Live chat typically connects players with a support agent within three minutes.
For responsible gaming enquiries, self-exclusion requests, or concerns about problem gambling, please visit our dedicated Responsible Gaming page or contact the support team directly via live chat, where a specialist agent will be able to assist.
Our support team is available 24/7 to clarify any aspect of the 299bot Terms & Conditions. You can also explore our FAQ for quick answers, or head to the casino and start playing today.
18+ only · Play Responsibly · Gambling can be addictive · Wagering requirements apply to all bonuses